How Pre-orders Work
Pre-ordering with Altima is simple and secure. Follow these steps to reserve your Altima product and be among the first to experience the future of smart home security.
1
Place Your Order
Browse our available Altima models and choose the product that best suits your needs. Click on the “Pre-order Now” button and complete the checkout process to secure your reservation.
2
Pay a 30% Deposit
To confirm your pre-order, we require a 30% deposit. This deposit locks in your order and secures your place in our production queue. Please note that this deposit is non-refundable, but it will be applied toward your final payment.
3
Confirmation and Updates
Once your pre-order is confirmed, you will receive an email with your order details and estimated delivery timeframe. We will keep you updated throughout the production and fulfillment process to ensure transparency and peace of mind.
4
Final Payment and Delivery
Approximately four to five months after the pre-order window closes, we will notify you when your product is ready for final payment. Upon receipt of the remaining balance, we will arrange for shipment to your address. A final payment notice will be sent before delivery.
Important Note on Pre-orders
Non-refundable Deposit: The 30% deposit is non-refundable but will be applied to your total purchase amount.
Estimated Delivery: Altima products are estimated to ship within 4-5 months after the pre-order window closes.
If you have any questions or need assistance, please contact our support team at customercare@smarthavensystems.com or call us at 02269718365.
Thank you for choosing Altima! We are excited to bring our innovative solutions to your doorstep.
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Have Questions?
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Email: mail@altimaaccess.comPhone: 02269718365Address: Seawoods, Navi Mumbai 400706, India
Resources and Policies
About UsAltima ComparisonsAltima Warranty PolicyAltima Installation PolicyAltima Shipping PolicyPrivacy PolicyTerms and ConditionsRefund and Cancellation Policy✓Estimated delivery date: 4-5 months after the pre-order window closes
✓A note: Pre-orders require a 30% deposit at the time of booking. The remaining balance is due before shipment, with a final payment notice sent prior to delivery. Deposits are non-refundable but can be adjusted against the final payment.
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