Resources & Policies

Refund and Cancellation Policy

Last Updated: [Insert Date]

This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for preorders made through SmartHaven Systems Private Limited ("Company," "we," "our," or "us"). By placing a preorder, you acknowledge that you have read and agree to this policy.

  • 1.1. The 30% deposit required at the time of preorder is non-refundable.
  • 1.2. Exceptions to this policy apply only if the Company is unable to deliver the product within six (6) months after the estimated delivery date.

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Email: mail@altimaaccess.comPhone: 02269718365

Address: Seawoods, Navi Mumbai 400706, India

✓Estimated delivery date: 4-5 months after the pre-order window closes

✓A note: Pre-orders require a 30% deposit at the time of booking. The remaining balance is due before shipment, with a final payment notice sent prior to delivery. Deposits are non-refundable but can be adjusted against the final payment.

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